Student Support
Greetings! Kia Ora! Hola! Zdravo! Ni Hao! Namaste! Konnichiwa!
Welcome to Student Support. Here you will find all the things you need to know as a Seafield student, like orientation, learning resources, health and safety, and where to go if you need help.
Orientation
At orientation, you will be warmly welcomed to our campus by our team who will help and support you to settle in. Your well-being is our priority and we strive to make your experience with us the best it can be. Orientation includes activity based and team-building sessions to help enable you to develop familiarity and engagement with Seafield School of English and with your fellow students.
During orientation, you will meet your tutor and Academic Director who will provide you with all the course details you need to know. We welcome guardians of our Under 18 students to the orientation.
Student Support Team
Student Support Manager
Auckland CBD Campus
Auckland CBD Campus
Student Support Advisor
Learning Resources
At Seafield, we encourage the development of flexible modes of teaching and the use of technologies and computer assisted learning management systems. Below are some of the applications and features we use:
Microsoft Teams
Assessment
Online Real Time Assessment
Online Delivery
Blended Delivery
Blended Delivery combines both online and face-to-face learning. Students have a mix of classroom experiences where they work directly with their tutor and online instructions. The online learning hours are not timetabled but are part of the programme delivery. Blended delivery requires students to have reliable internet access and a laptop or computer.
BYOD in the classroom
BYOD (Bring Your Own Device) transforms students’ experience of learning by enabling them to use their own devices to access learning materials and resources 24/7 on any campus or anywhere they can connect to the Internet. The Seafield campus’ premium fibre optic Internet connection is designed to support student learning through the use of students’ own devices. Not all programmes at Seafield require students to bring their own devices. Students will be advised at enrolment if the programme they are studying has a BYOD requirement.
For more information, please refer to the Student Handbook here or contact the Student Support Team.
One-on-one Tutorials
Extra Workshops
Often, Seafield School of English will run extra workshops to help students in different areas outside of school, these can include; Employment Workshops, Grammar Workshops, Communication Workshops, and Social Events.
Health and Safety
Seafield School of English promotes an environment that is safe and healthy for all students and staff. If you have an accident, incident, or near miss, please speak to the Front Office to let them know.
For any emergencies, please contact 021 917 442
For Police, Fire, or Ambulance, please call 111
Health and Insurances – Eligibility
Most international students are not entitled to publicly funded health services in New Zealand. If you need medical treatment while you’re here, you may be liable for the full cost. Find out more about entitlements to publicly funded health services on the Ministry of Health website.
Civil Defence Emergency information
Civil Defence are the people who help prepare for and respond to emergencies like major fires, floods, extreme weather, an earthquake or tsunami. Their website has important information on how to get ready for an emergency: Civil Defence.
Family Services
Use this directory to locate and contact support for services relating to addiction, basic needs, disaster recovery, education and training, employment, ethnic services, family violence, health, mentors, legal and civil services, mental health, parenting and caregiving, special needs and disability, youth services and ISO capability.
Hazard Reporting
If you see any hazards or potential hazards around your campus, please report it to the Front Office. Hazards will be addressed to ensure safety for everyone on campus.
Medical and Accident Insurance
International students are required by the conditions of their student visa and by the Code of Practice for the Pastoral Care of International Students to have appropriate and comprehensive medical and travel insurance while studying in New Zealand. We recommend the Southern Cross International Student Insurance Policy Southern Cross International Student Insurance policy, and can arrange cover for you for the duration of your visa. For more details, check out Southern Cross. Seafield staff may assist with making claims or pointing you in the right direction for seeking medical treatment in New Zealand.
Race-based Online Abuse
If you’re experiencing online bullying, abuse or harassment based on your colour, race, ethnicity or nationality, we have a free and confidential service to help. Vist Netsafe for further information.
Sun and Water Safety
In New Zealand, we take sun safety very seriously. It’s important to be sun smart when outdoors to protect your skin and eyes from the sun’s damaging rays (UV radiation). Learn more about sun safety in New Zealand here.
New Zealand is home to plenty of water based activities, whether that be at home, at the pool, on the beach or by a river. When it comes to water, its important to know how to stay safe. Learn more about water safety here.
Smoke-free campuses
All of our campuses are now Smoke-Free. We care for the well-being of all Seafield staff, students and visitors, and encourage others to help make NZ Smoke-free by 2025. This long-term goal implemented by the NZ Government looks at reducing smoking prevalence and tobacco availability to minimal levels.
First Aid and other emergencies
If you have an accident, near miss or injury, please report it to the Front Office at your campus. Staff will provide First Aid care and the accident will be recorded in the accident register. In the case of fire or other emergencies:
- Remain calm
- Follow staff instructions
- Go to the nearest emergency exit
- Wait at your campus’s emergency meeting point
Driving Safely
Even if you’ve driven in other countries, it’s important to understand the New Zealand driving rules before getting behind the wheel. Some of our roads are narrow and have loose gravel. Knowing the correct rules and taking extra precautions when driving may save your life. Learn more about driving safely here.
Accident Insurance
The Accident Compensation Corporation (ACC) provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may be liable for all other medical and related costs. Further information can be viewed on the ACC website.
Need help right now?
Lifeline Aotearoa’s telephone counselling service provides 24 hours a day, 7 days a week counselling and support. Call 0800 543 354 to speak with someone who can help.
Healthcare and Dental Care
There may be a time when you need Healthcare and/or Dental Care in New Zealand and there are plenty of options available. Talk to your Student Support Team about where to find the best practices to suit your needs and requirements. We may also be able to help with insurance options to help with your circumstances.
Information on how to access your GP can be found here: Auckland District Health website, Hamilton District Health website.
Mental Health
Looking after your mental well-being is crucial. If you’re feeling unwell, please get in touch with one of our Student Support staff. For more information and help regarding mental health services, click here.
